We have an experience in e-commerce since 1999!
Top > Terms and Conditions
Specified Commercial Transactions Law Notice
Kikuya Seishindo Co.,LTD
4-47, Oaki-cho, Nagoya-shi Nakamura-ku, Aichi, Japan
9:17 ~ 17:17 (UTC +9) Monday~Friday (except Japanese Public Holidays)
Shipping is handled by INTERNATIONAL EMS from JAPAN with insurance & tracking number. All orders can be tracked at the EMS website.
The delivery fee varies depending on the destination country and weight of the order, which includes wrapping and packaging.
A weight- based rate table for EMS is provided below for your reference (Japanese Version Only).
Calculating rates and delivery days for international mail
An order usually arrives three to ten business days after it is shipped. Other factors such as weekends, national holidays, customs clearance, delayed payments, and shipping fee confirmation will extend shipping time. Please request the order tracking number from the shop in the event it is not provided.
✯ Asia: 2-4 days on average
Vietnam (6 days)
Pakistan (6 days)
Bangladesh (8 days)
Other Territories of Philippines (9 days)
✯ Australia and Oceania: 4 days on average
✯ North America: 3-4 days
✯ Middle East: 4-6 days
✯ Europe: 2-5 days
✯ Africa: 4-5 days
✯ South America: 3-4 days
Please note, that international Customers are responsible for their country`s customs fees & duties if they appear. We cannot cover any of them. We regret that we can neither provide estimates nor predict such fees.
If you do not know the customs/duty system in your country, please contact your postal office for further information.
Thank you very much for understanding.
Within 7 days after delivery date.
Search by maker or product name
Note that the opening hours of our stores in Nagoya and Tokyo differ.→Nagoya Store →Ginza Store