We have an experience in e-commerce since 1999!

We provide a vast choice of Japanese incense and other fragrant goods! 
★ Over 5,000 products!
★ Orders placed before 1:30 p.m. (UTC +9) Mon.-Fri. (except Japanese Public Holidays) are shipped the same day (if all items are in stock).
★ All products are Made in Japan.
★ International shipping to over 190 countries!

カートを見る

Top > Terms and Conditions

Terms and Conditions

About this store

Store name Kohgen World
Dealer name Kikuya Seishindo Co.,LTD
Sales manager Kikuya Masahiko
Location 4-47
NAKAMURA-KU NAGOYA-SHI OAKICHO, AICHI 453-0042
Japan
Phone number 052-486-7517
Fax number 052-481-7507
Email address
Homepage URL http://www.kohgenworld.com

Specified Commercial Transactions Law Notice

▼ Company Name

Kikuya Seishindo Co.,LTD

▼ Owner

Kikuya Masahiko

▼ Postal Code

453-0042

▼ Address

4-47, Oaki-cho, Nagoya-shi Nakamura-ku, Aichi, Japan

▼ Business Hours

9:17 ~ 17:17 (UTC +9) Monday~Friday (except Japanese Public Holidays)

▼ Shipping fee

Shipping is handled by INTERNATIONAL EMS from JAPAN with insurance & tracking number. All orders can be tracked at the EMS website.
The delivery fee varies depending on the destination country and weight of the order, which includes wrapping and packaging.
A weight- based rate table for EMS is provided below for your reference (Japanese Version Only).

Calculating rates and delivery days for international mail

▼ Delivery Time

An order usually arrives three to ten business days after it is shipped. Other factors such as weekends, national holidays, customs clearance, delayed payments, and shipping fee confirmation will extend shipping time. Please request the order tracking number from the shop in the event it is not provided.

✯ Asia: 2-4 days on average
Except for:
Vietnam (6 days)
Pakistan (6 days)
Bangladesh (8 days)
Other Territories of Philippines (9 days)
✯ Australia and Oceania: 4 days on average
✯ North America: 3-4 days
✯ Middle East: 4-6 days
✯ Europe: 2-5 days
✯ Africa: 4-5 days
✯ South America: 3-4 days

▼ Custom fees & duties

Please note, that international Customers are responsible for their country`s customs fees & duties if they appear. We cannot cover any of them. We regret that we can neither provide estimates nor predict such fees.

If you do not know the customs/duty system in your country, please contact your postal office for further information.

Thank you very much for understanding.

▼ Returns time limit

Within 7 days after delivery date.

▼ Payment Methods

PayPal



Back

Search by maker or product name

Business days

2017/8
SuMTuWThFSa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
2017/9
SuMTuWThFSa
1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
Days closed

Note that the opening hours of our stores in Nagoya and Tokyo differ.
→Nagoya Store→Ginza Store


Our incense concierges will guide you professionally. Blog

SNS ツイッター